Support
Questions, problems and bug reports all go to one address: support@afterlap.io. Write in English or German; we reply by email.
Report a problem
Open Settings and choose Report a problem: in the app under Help, on the web under About. It starts an email with your version, your phone or browser and your account already filled in. Please add:
- what you did, what you expected and what happened instead,
- the link to the session, course or replay, if one is involved,
- a screenshot, if it shows the problem.
You can also write a problem report from here. Then add the app version (app Settings, About, Version) and your phone model, or your browser. If a recording is involved, keep it on your phone until we reply.
Recording
How do I record a drive?
Add your car, choose Track, Sprint or Drag on the home screen, mount the phone securely and tap Start once GPS shows a lock. The recording stays on your phone when it ends; upload it to get times, analysis and replays.
Does it keep recording with the screen locked?
Yes. With Background recording on (Settings, Recording; on by default), AfterLap keeps recording while the screen is locked or another app is open. Location access "While Using the App" is enough; the Lock Screen shows that a recording is running.
Which phones can record?
An iPhone with iOS 18 or later. Leaderboards, analysis and replays also work in any browser.
Your data
How do I delete a session or my account?
A session: open it in the app and tap Delete, or select several in the session list. Your account: Settings, Delete account, in the app or on the web. Your profile, garage, sessions, races and sign-in are removed, and your results leave the leaderboards.
How do I get a copy of my data?
Write to support@afterlap.io from the email address of your account. We answer access and other privacy requests as described in the privacy policy.
Report content
To report a name, photo or result as unlawful, write to support@afterlap.io with its link, why it is unlawful, and your name. We review every report and tell you the outcome by email.